Experiencing Issues with Twilio SMS Short Code, North America

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) Operational
Healthie (Production) Operational
90 days ago
99.99 % uptime
Today
DoseSpot Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
99.97 % uptime
Today
Twilio SMS Short Code, North America Degraded Performance
Twilio SMS Long Code, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 23, 2026

No incidents reported today.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026
We are currently experiencing delays processing background jobs
Resolved - The incident has been resolved and background jobs are being processed normally
May 16, 14:18 EDT
Identified - We have identified the issue and are working on a fix.
May 16, 13:38 EDT
May 15, 2026

No incidents reported.

May 14, 2026
Javascript error preventing some front-ends from loading
Resolved - This has been resolved.
May 14, 18:48 EDT
Investigating - A Javascript error is causing some Healthie front-ends to fail to load, which is manifesting as an infinite loading circle. This should be resolved in the next few minutes. Backend and API based actions are not affected.
May 14, 18:47 EDT
Issues connecting to Zus
Resolved - This incident has been resolved.
May 14, 15:29 EDT
Identified - We have identified an issue currently affecting our connection with Zus. We have isolated the issue and are deploying a fix.
May 14, 14:55 EDT
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
403 Errors Accessing Healthie
Resolved - This issue is now resolved. If you're still seeing errors, refresh the page and you should be able to access Healthie again without error.
May 11, 19:39 EDT
Investigating - We are investigating reports of 403 errors when accessing Healthie. We'll post updates as we know more.
May 11, 19:24 EDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

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